Information we collect from you directly
Registration Information. We may ask for certain information such as your username, first and last name, email addresses, billing information (including credit card numbers and billing address), delivery address, special delivery instructions (such as entry codes), order history, telephone numbers, home, business, and/or billing postal addresses, and email contacts when you register for an account or use our Service.
Friend Referrals. If you invite a friend to use our Service, we will collect that person’s email address to send an email invitation to the invitee. We store this information to send the invitation and to track the success of our invitation service. Unless the invitee becomes a registered user of the Service, we do not use the invitee’s email address for marketing purposes, and we do not share the invitee’s email address with third parties other than our service providers. The invitee may contact us at any time to request that we remove his or her information from our database at email@example.com.
We use this information to operate, maintain, and provide to you the features and functionality of the Service and to communicate directly with you. From time to time, we may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt-out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, order confirmations and tracking information, change or updates to features of the Service, technical and security notices). You may not opt-out of Service-related e-mails.
Information we receive about you from others
Social Media. When you interact with our site through various social media, such as when you Like us on Facebook or post a review to our Facebook page, we may receive information from the social network such as your profile information, profile picture, gender, user name, user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to Alchemista’s website or Service.
Service Partners. We may collect personal information about you from the restaurants and delivery services we partner with to delivery our Services (our “Restaurant Partners” and “Delivery Partners,” respectively).
Data Providers. We may also collect information about you from third-party organizations or data brokers, such as contact details, marketing or demographic information, or Internet navigation details, credit reference or fraud prevention information, or updated payment information. This data may be combined with data we collect from you directly.
We use this information to operate and maintain the Service and to improve our understanding of our customers in order to enhance our Service offerings and the service offerings of our restaurant and delivery partners.
Information we collect automatically through the use of technology
When you visit our website or mobile app (or when you utilize our Services) we and our business partners may collect certain information about your computer or device through technology such as cookies, web beacons, log files, or other tracking/recording tools. The information we collect through the use of tracking technologies includes, but is not limited to, IP address, browser information, referring/exit pages and URLs, click stream data and how you interact with links on the website, mobile app, or Service, domain names, landing pages, page views, cookie data that allows us to uniquely identify your browser, browsing behavior on our site as well as on other sites throughout the Internet, mobile device IDs or other persistent identifiers, and location data collected from your mobile device. Some or all of this data may be combined with other personally identifying information described above. We use this information to:
Remember information so that you will not have to re-enter it during your visit or the next time you visit the site or mobile app
Provide custom, personalized content and information, including targeted advertising
Monitor the effectiveness of our Service and our marketing campaigns
Monitor aggregate metrics such as total number of visitors, users, traffic, and demographic patterns
Diagnose or fix technology problems reported by our Users or engineers that are associated with certain IP addresses or User IDs
Serve Online Advertising (please see below) to your browser or device, and
Automatically update our mobile application on your system and related devices.
You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled. To learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit the
Network Advertising Initiative’s online resources, at http://www.networkadvertising.org.
Sharing of Your Information
We will not rent or sell your personal information to third parties outside the Company and its controlled subsidiaries and affiliates without your consent, except as noted below:
We share your personal information, including name, delivery address and billing information, with our Restaurant and Delivery Partners as needed to deliver our Services to you.
We request that these partners take reasonable steps to safeguard your personal information, and to refrain from sharing your personal information with other third parties except those which require the data to perform the Services.
We may share your personal information, including order histories, demographic or otherwise detailed information we obtain through third party data providers, to our Restaurant partners to provide customer analysis and profile information, and to help them understand and improve their service offerings.
We may share your personal information with our third-party business partners, vendors and consultants who perform services on our behalf, such as accounting, managerial, technical, marketing or analytic services. These business partners will be given as limited access to your information as is reasonably necessary to deliver the Service under reasonable confidentiality terms.
With your consent, we may share your registration information with third parties who may use your information to market products and services which may be of interest to you.
Any information or content that you voluntarily post to the website will automatically be available to the public. We may publicly post your Reviews and comments online on our website or mobile app, or link your reviews to third party websites.
We may aggregate or otherwise strip data of all personally identifying characteristics of our data and may share that aggregated, anonymized data with third parties.
We may at any time buy or sell/divest the company, or any combination of its products, services, assets and/or businesses. Personal information such as customer names and email addresses, and other user information related to the Service will likely be one of the items transferred in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions or similar transactions or proceedings.
How We Protect Your Information
Alchemista cares about the security of your information and uses commercially reasonable safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable. We cannot guarantee the security of our systems, nor can we guarantee that information that users supply will not misused by our third party partners. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Your Choices About Your Information
You may, of course, decline to submit any personal information through the Service, in which case Alchemista may not be able to provide certain services to you.
Opting Out of Collection of Tracking Data and Online Advertising: The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser. Please refer to your browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit the Network Advertising Initiative’s online resources here.) Depending on your mobile device, you may not be able to control tracking technologies through browser settings.
Note that disabling cookies on your browser prevents Alchemista or our business partners from tracking your browser’s activities in relation to the Service, and for use in targeted online advertising. However, doing so may disable many of the features available through the Service.
If you would like to learn more about the collection of data through tracking technology for online advertising purposes or to opt-out of tracking from the networks who belong to the Network Advertising Initiative, please visit here.
Company does not knowingly collect or solicit personal information from children under the age of 13. If you believe that we might have inadvertently collected information from a child under 13, please contact us at firstname.lastname@example.org.
Links to Other Web Sites and Services
How to Contact Us
164 Lincoln St
Boston, MA 02111
Tel: (877) 764-3560